Communities face a surge in theft and retail crime

In the year ending December 2024, thefts from the person were up by 22% year-on-year and shoplifting up by 20%.  

(Source: Office for National Statistics)

Mobile phone theft is on the rise, and it’s more than just a stolen device.

Every day, people lose not only expensive smartphones but also irreplaceable memories, personal data, and peace of mind. Increasingly, thieves are using e-scooters and bikes to snatch phones out of their victim’s hands in seconds, making quick getaways through busy streets and public spaces.

It’s estimated that over 200 snatch thefts occur on our streets every day.

While some thieves rely on distraction or sleight of hand to steal valuables, others resort to more violent tactics, using threats and weapons, often knives, to intimidate and rob their victims.

If you’ve witnessed an incident in your area, or suspect someone is dealing in stolen goods, tell our charity. These crimes don’t just cost money; they can deeply affect people’s lives.

Give information anonymously, here on our website

Every shift could be a risk as retail crime is on the rise.

But it’s not just phones being targeted. Across the UK, shoplifting and violence against retail workers have reached crisis levels. In 2024 alone, there were more than 600 shop thefts every hour.

Behind these numbers are real people, shop workers facing daily abuse, threats, and even physical attacks. Many are targeted simply for doing their jobs: enforcing age restrictions, confronting shoplifters, or refusing service to aggressive customers. In some cases, these confrontations escalate into violence, often involving weapons.

The reasons are complex. Some offenders are driven by addiction or desperation, others by organised crime. But the impact is widespread: retailers lose billions, prices rise for everyone, and communities feel less safe. For workers, the emotional toll can be lasting fear, anxiety, and burnout are becoming all too common.

If you know someone involved in shop theft or violence, or if you’ve seen something suspicious, you can speak up, 100% anonymously. Your information could help protect workers, support communities, and stop crime before it escalates.

Give information anonymously, here on our website

We've launched a campaign tackling neighbourhood crimes, such as robbery, theft and burglary.

Find out more here

If you have information that could help identify those responsible, you can make a difference. Speak up anonymously and help stop crime in its tracks.

Contact our charity and remain anonymous, online here on our website or on the phone by calling free on 0800 55 111, 24/7, 365 days a year.

10 June 2025