Hotel and rental sector community

Hotel and rental sector community

Who is your guest?

The majority of guests at hotels, rental accommodation or caravan parks are there to have an enjoyable time. However, there are a small number who are using these locations as a base to carry out serious criminal activity in your area.

If you have concerns about what you are seeing or hearing, please raise these with the owner, your manager or the police.

If you wish to remain anonymous you can contact us.

Remember your information could safe guard a vulnerable young person, stop a violent attack or disrupt a drugs or human trafficking gang.
   

Typical crime types

There are four main crime types we are highlighting in this campaign.
  1. County Lines drug gangs
  2. Grooming of children
  3. Modern slavery sex trade
  4. Shop lifting rings

How to recognise the signs

Here are some guidelines on what to look out for.
Guests with Merseyside, Manchester, London or Birmingham accents who do not fit into your usual guest profile.

The name of the guests may not match the online payment details or they want to pay cash.

The guests look nervous when checking in and they may have little or no luggage.

Guests who are coming and going more than normal throughout the day and night, often straight after receiving a text. Or who may be met outside regularly by young people.

Guests with no knowledge of the local area.

Unexpectantly roll their booking on.

You may find cling film or small scraps of plastic bags in their room.

Driving hire cars (especially prestige models).

Multiple train tickets in bins or left around from major cities.
Has the person checked in previously themselves without the young person?

From the way that the young person is acting are you suspicious that they are not related?

Young people with significantly older boyfriends/girlfriends.

Do they visit the premises on a regular day or time, often with different young people?
The young women or men are often brought into the hotel or rental property by a male who is controlling them and may speak to them in a foreign language. They may look nervous, be thin and show signs of abuse.

They may be dropped off and picked up in a minibus or car driven by male with other women also in the vehicle.

People dressed in a way that doesn’t fit with the weather or don’t seem to know their whereabouts.

Multiple people being escorted to a room one at a time.

Guests who insist on little or no housekeeping.
Guests who are regularly coming back to the premises with lots of bags and goods often in supermarket or black plastic bags throughout the day.

The appearance of the guests does not indicate that they could afford the number of bags that they are bringing back to the premises.

There may be a controlling male directing the group.
They return to stay after a break and carry out similar activity patterns. 

They may not want their room cleaned.