Keeping safe online

At this time of year, with Black Friday and Cyber Monday upon us, and of course with Christmas fast approaching, it is more important than ever to remain safe online. 
 
Criminals use this time as an opportunity to advertise ‘deals’ at low prices online to attract buyers. Once money has been transferred, the item is not delivered and the ‘seller’ cannot be contacted. 

Tips to keep safe online

• Remember, if an offer seems too good to be true, it probably isn't
• Install and maintain up-to-date versions of protection from viruses and other malware
• Check a website for scam signs, such as bad spelling, blurred images and no contact information
• Double check the domain name and URL of websites, brands typically only have one official website
• Always use a secure payment system online. Never pay by bank transfer, it will be harder to be reimbursed if you are scammed 
• Public Wi-Fi is not secure, so don't use it to share personal or sensitive information

QR code scams 

QR (quick response) code scams are increasing. Action Fraud said more than 400 of these offences were logged in the first nine months of this year, compared to 112 in 2020.
 
QR codes are barcodes that can be scanned by a smart device to direct people online.
 

UK Finance advice

• If you're unsure whether the website a QR code takes you to is genuine, search for it in your browser instead
• QR code scams trick people into downloading malware. Ensure your phone security is up to date
• If you think you have been scammed, contact your bank and Action Fraud
    

All cyber crime in the UK should be reported in the first instance to Action Fraud – the National Fraud and Cyber Crime Reporting Centre – via their website or by phone on 0300 123 2040.

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