Tuesday 1 September 2015

We and Openreach (a BT Group Business) are appealing for information relating to the damage of telecommunications cables which has affected residents’ services in areas of Addiscombe, New Cross and Croydon.

The incidents occurred along Woodside Green at the junction of Spring Lane, Addiscombe, at approximately 9pm on Tuesday 25 August, with a separate cable cut affecting Clifton Way in New Cross at approximately 8.15pm five days earlier on Thursday 20 August. 

On the same day, residents were also affected along Stafford Road in Croydon, with another set of cables damaged an hour later at around 9.15pm, disrupting telephone and broadband services for customers and businesses in the surrounding areas.

Openreach engineers worked round the clock to ensure services were restored as early as possible to ensure disruption was kept to a minimum.

Openreach has a partnership with us, offering up to £1,000 rewards for information on cable thieves that lead to arrests and subsequent successful convictions. People can call us anonymously on 0800 555 111.

We began working with Openreach in February 2011 and since then have been encouraging more people to help stop malicious damage being caused to this vital national infrastructure.

Regan Hook, our London Campaigns Manager for Crimestoppers, said: “Theft and damage of cables is not a victimless crime because it can affect all of us if we don’t have access to services we use on an almost daily basis.

“Businesses can lose out financially, and families might not be able to make that all important call, so do the right thing and contact us anonymously and tell us who is responsible for this series of incidents.”

Richard Ginnaw, head of Openreach Network Resilient Unit, said: “The theft or criminal damage of underground cables which result in the loss of vital services such as telephone and broadband connections, really does impact the heart of the local community, and has a real impact into people's everyday lives. We really need your help to identify and apprehend the people responsible.”

If you have any information on this incident please contact us anonymously on 0800 555 111 or through our Anonymous Online Form.