Reward for information after a cut to a telecommunications cable in Albert Dock

2 June 2016

Alongside partner Openreach (a BT Group Business) we are appealing for information after malicious damage to the telecommunications network in Albert Dock, London, left nearby businesses and homes without telephone and broadband services.

The incident occurred on Fords Park Road at approximately 5.30pm on Wednesday 25 May.

The damage left parts of the surrounding area without communications services. Engineers worked around the clock to restore service and to ensure disruption is kept to a minimum.

We offer rewards of up to £1,000 for information on cable thieves that leads to an arrest and conviction.  Information can be given anonymously by calling Crimestoppers on 0800 555 111 or filling in the Anonymous Online Form

A Crimestoppers spokesman said:

“Cable damage is no joke and while people perceive this to be a victimless crime, it most certainly is not.

“The disruption to people’s communications services is highly significant and those responsible should not be allowed to get away with their actions, which is why we’d ask anyone with information to contact Crimestoppers anonymously.”

Crimestoppers and Openreach began working together in February 2011 and since then have been encouraging more people to help stop malicious damage being caused to this vital national infrastructure.

"Please do not hesitate to call Crimestoppers and bring the people responsible for this crime to justice"

Richard Ginnaw, from Openreach Security, said:

“The attack occurred in a manhole in Fords Park Road close to the junction with St Johns Road in the heart of London Docklands on a busy weekday afternoon.  Our engineers are working tirelessly to restore service to the businesses and homes impacted by this crime within our capital. We are also working closely with the Police to find the individuals responsible.

“If you saw anything suspicious within the Albert Dock area on Wednesday afternoon, between 17.00 and 18.00 then please do not hesitate to call Crimestoppers and help us to bring the people responsible for this crime to justice.”

BT uses many security measures to protect its network, which includes its alarm technology RABIT (Rapid Assessment BT Incident Tracker) which activates within seconds of these types of incidents happening.

If you have any information on this incident please contact us anonymously on 0800 555 111 or through our Anonymous Online Form.