Crimestoppers and Openreach seek information after cable cut in Barking leaves people without service

Friday 18 September 2015

We and Openreach (a BT Group Business) are appealing for information relating to malicious damage to the telecommunications network in the Barking area which left homes and businesses without telephone and broadband services.

The incident occurred along Longbridge Road and Ventnor Gardens, at approximately 9.45pm on Monday (14 September).

To minimize disruption to local residents and businesses, engineers worked around the clock to restore service to the impacted area as quickly as possible.

Measures in place

BT uses many security measures in the fight against cable theft, which includes its alarm technology RABIT (Rapid Assessment BT Incident Tracker), which was activated within seconds of the incident happening.

Openreach has a partnership with us that offers up to £1,000 rewards for information on cable thieves that lead to arrests and subsequent successful convictions. People can call us anonymously on 0800 555 111.

We began working with Openreach began working together in February 2011 and since then have been encouraging more people to help stop malicious damage being caused to this vital national infrastructure.

Not a victmless crime

Roger Critchell, our Director of Operations, said: “The perception amongst many is that cable theft and damage to the network is a victimless crime.

“But this really isn’t the case as both residents and businesses suffer hugely, and this shouldn’t be the case. I’d ask that anyone with information on this incident contact Crimestoppers anonymously so we can bring to justice the person or people responsible.”

Richard Ginnaw from Openreach Security said “This mindless attack on our network has left many homes and businesses in Barking without access to phone and internet connections. Engineers are working to repair the cut cable and we would urge anyone who saw anything suspicious or knows anything about this attack to call Crimestoppers.”

Know who's responsible?

If you have any information on this incident please contact us anonymously on 0800 555 111 or through our Anonymous Online Form.